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In alternating issues of the Devil’s Advocate, the FCVic Executive Officer contributes a message to the sector. This month, Sandy Ross provides an update on how the financial counselling sector is looking post-lockdown.
Between September and December this year, FCVic is conducting a series four forums for financial counsellors to meet with representatives from the Banking, Energy, Telecommunications and Tenancy sectors. The Hardship Forum is a process designed to facilitate structured engagement on hardship, between financial counsellors and creditors.
The Integrated Services Project (ISP) between FCVic and Social Security Rights Victoria (SSRV) aims to improve client outcomes through financial counsellors and social security lawyers working together more effectively.