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      Financial counsellors provide assistance, advocacy and information to people experiencing financial difficulty.

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Professional Supervision

Supporting workforce retention and development. 

Professional Supervision

Professional supervision is the process of one worker seeking another person with the same qualification and expertise in supervision to assist them to work through aspects of their professional development.

Professional supervision for financial counsellors is a formal relationship between supervisor and supervisee designed to promote wellbeing, facilitate reflective practice, explore ethical issues, develop skills and foster best practice.

Professional supervision is an annual requirement for financial counsellors undertaking casework.

Supervision sessions should occur on a regular basis throughout the year. The supervisee has a key role in seeking professional supervision from a recognised professional supervisor and drives the professional supervision relationship. Supervision can be undertaken in various modes: face-to-face (minimum of two sessions per year), video conference, or telephone meetings between the supervisee and supervisor.

Supervision should provide a safe and exclusive environment for both supervisee and supervisor. This will enable the supervisee to ask questions and have discussions around any issue that is affecting their practice. Professional supervision may involve casework, emotional, personal and psychological support with a view to the supervisee seeking what is needed and the supervisor assisting with resourcing and support. Professional supervision is an educative and supportive function and is not line management.

Professional supervision is a mechanism that supports workforce retention and development and manages risk for the individual financial counsellors and the employing agencies.

Professional Supervision is a framework that facilitates:

  • A supported and professional workforce
  • Confidence for consumers that they will receive high quality service
  • Extension and currency of the financial counsellor’s knowledge, skill set and personal awareness
  • Opportunities to reflect and develop in professional role
  • Mitigation of risk of burnout and vicarious traumatisation

MINIMUM REQUIREMENTS

THE MINIMUM REQUIREMENTS FOR A SUPERVISEE ARE:

10 hours per year: For members employed 20 hours a week or more

6 hours per year: For members employed less than 20 hours per week

Professional Supervision Resources

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Professional Supervisor Directory

Find a professional supervisor
  •   Click here to view
  This list is a directory of financial counsellors who are qualified to provide Professional Supervision to other financial counsellors.
  •   Professional Supervision
  •   For Supervisees

Professional Supervisor Application

Apply to become a professional supervisor
  •   Click here to view
  •   Professional Supervision
  •   For Supervisors

Manage your Supervisor profile

Update your preferences for the Professional Supervisor Directory
  •   Click here to view
  •   Professional Supervision
  •   For Supervisors

Professional Supervision for Financial Counsellors

Info sheet about professional supervision requirements for practising financial counsellors
  •   Click here to view
  •   Professional Supervision
  •   For Supervisees, For Supervisors
  •   FCVic
  •   July 2020

Supervision Self-Reflection Guide

Self-reflection guide to prepare for your professional supervision session.
  •   Click here to view
  •   Professional Supervision
  •   For Supervisees
  •   FCVic
  •   Oct 2019

Gibbs Reflective Practice Model

Information for supervisors on Gibbs’ reflective cycle
  •   Click here to view
  •   Professional Supervision
  •   For Supervisors

Professional Indemnity Insurance

Professional indemnity insurance information for supervisors
  •   Click here to view
  •   Professional Supervision
  •   For Supervisors
  •   FCVic
  •   May 2020

National Standards for Membership & Accreditation

This document sets out national standards for membership and accreditation of financial counsellors in Australia
  •   Click here to view
  •   Professional Supervision
  •   Policies
  •   Financial Counselling Australia
  •   June 2020

Group Supervision Attendance Record template

Template attendance record for running group professional supervision
  •   Click here to view
  •   Professional Supervision
  •   Forms and Templates
  •   FCVic
  •   July 2020

Group Supervision Agenda template

Template agenda for running group professional supervision
  •   Click here to view
  •   Professional Supervision
  •   Forms and Templates
  •   FCVic
  •   July 2020

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Becoming a Professional Supervisor

FCVic wishes to encourage experienced financial counsellors who have attained the Diploma of Financial Counselling and have had extensive case work experience (minimum 3840 hours of practice as a financial counsellor; with two years as a full member of FCVic) to apply to become Professional Supervisors to provide professional supervision to financial counsellors throughout Victoria.

FCVic requires prospective supervisors to undertake professional supervision training. There are two endorsed providers of professional supervision training: Michelle Bihary and ICAN Learn. In addition, financial counsellors are required to complete FCVic’s Professional Supervision for New Supervisors e-Learning course prior to applying to become a professional supervisor.

  • View upcoming dates with ICAN Learn
  • View upcoming dates with the Michelle Bihary
  • View the FCVic events calendar to find the next follow up and refresher training
  • Apply to become a professional supervisor
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