How a Financial Counsellor Helps
We welcome all community members to our resources page about How a Financial Counsellor Helps.
Money troubles can add to your stress. Sometimes money doesn’t stretch far enough, and finding the right help can be difficult.
Financial counsellors work alongside you and help you sort out your money problems. We are completely independent – we focus on your needs and choices.
If you live in Victoria and are over the age of 18, we may be able to help you. Visa status does not matter and interpreters are available. More about the program…
How to use online resources to identify the local financial counselling service that suits you best (services are available throughout Australia)
Free programs to help you learn more about managing the household finances – this guide helps you choose a program that best suits your needs and preferred learning style
A handy checklist to help you run through the basics of staying on track with your money and identify any questions you may have
A series of factsheets with useful ideas that may help you.
Click here to download the print-friendly versions
If you have any questions about the program or the above resources, please feel free to contact us.
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Financial counsellors are qualified professionals providing free, confidential and independent support and advocacy to individuals experiencing financial hardship. Their work is person-centred and strengths-based; they listen to your story and help with options that respond to your needs and preferences. By identifying options, the financial counsellor empowers you to make better choices and improve your situation.
Financial counsellors mostly operate from non-profit agencies and work under credit licence and financial services licence exemptions which permit them to access financial information and negotiate with creditors on your behalf (with your consent). Practical assistance of this kind is of great value in resolving confusion and relieving stress.
Financial Counselling Victoria (FCVic) is the peak body for all financial counsellors operating in Victoria.
FCVic acknowledges the support of the Victorian Government.