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Financial Counselling Victoria
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isp-report

Integrated Services Project update – August 2024

  • Kristen Densley and Eloise Cox (Community Lawyers), Social Security Rights Victoria
  • August 30, 2024
  • Member news, Social Security and Centrelink

The partnership between FCVic and Social Security Rights Victoria (SSRV), the Integrated Services Project (ISP), aims to improve client outcomes through financial counsellors and social security lawyers working together more effectively.

This month, we would like to invite you to join our consultation group focusing on Compensation Preclusion Periods (‘CPPs’).

Join SSRV’s Financial Counsellor Consultation Group

Are you a financial counsellor working with clients who are experiencing hardship due to compensation preclusion periods implemented by Centrelink? We are inviting you to share your professional expertise and insight as part of our consultation group.

At SSRV, our lawyers often see clients in difficult financial circumstances who want to reduce their compensation preclusion periods and return to receiving Centrelink payments.

Often, these clients have spent the entirety of their compensation lump sum and have no sources of income.

An invitation to SSRV's Consultation Group on 25 September 2024, 10:00am

SSRV is interested in what might be done to respond to the issues that arise with CPPs, and we are interested in your expert opinion as a Victorian financial counsellor.

  • What do you believe are the key issues with compensation preclusion periods?
  • What are you seeing in your practice as a financial counsellor?
  • What do you believe needs to change to best prevent this issue from detrimentally impacting clients?

The consultation group is scheduled for Wednesday 25 September 2024 10:00 am and will be held online.

Following the consultation group, we will consider further action and keep you up to date on further opportunities for consultation if you are interested.

If you would like to register for the consultation group, please email [email protected] and provide your name, your job title and the name of the organisation you work for.

If you have further questions, please contact us via email or by calling 0419 793 652 and asking to speak to Eloise Cox.

Upcoming Professional Development

Social Security Rights Victoria is offering the following online professional development sessions aimed at workers who support individuals with social security issues:

Wednesday 18 September 2024 Debts
Thursday 24 October 2024 Family Violence & Social Security
Wednesday 20 November 2024 Compensation & Income Protection

The sessions will draw on SSRV’s expertise and experience and include case studies to clarify these areas of social security law. To be notified when registrations open, subscribe to the SSRV newsletter by clicking the subscribe button on the bottom of the front page of our website: www.ssrv.org.au

Social Security Debt Help

Social Security Debt Help is a website that aims to help people understand Centrelink overpayments, the options they have to address a debt, and where and how to get help.

Social Security Debt Help is a project of Social Security Rights Victoria: www.socialsecuritydebthelp.org.au

Keep in touch 

We are active on the FCVic ‘Government Services Network’ where financial counsellors, community advocates and social security lawyers meet to discuss policy concerns, trends in casework and challenges/successful outcomes. You can join through the FCVic membership portal or by emailing [email protected]

SSRV is produces a regular newsletter. If you aren’t already receiving it, you can subscribe using the link at the bottom of our website. We regularly post news and other updates. You can also follow us on Facebook. 

Website: https://www.ssrv.org.au/
Facebook: https://www.facebook.com/SSRVlaw
Email: [email protected]
General Enquiries : 03 9481 0299
Worker Help Line: 03 9481 0655

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FCVic acknowledges the support of the Victorian Government.

FCVic acknowledges the Wurundjeri Woi-wurrung people as the Traditional Owners of the lands on which we live and work. We pay our respects to their Elders, past and present, and to the Elders of other Aboriginal and Torres Strait Islander communities throughout Victoria and Australia.

Copyright © 2025 Financial Counselling Victoria ABN: 89 498 543 075

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