FCVic provided feedback on the independent review of the operational response to the 13 February 2024 storms.

While supporting many interim recommendations, FCVic highlighted key concerns, including inadequate consumer communication, the need for alternative methods like radio updates, and issues with the Prolonged Power Outage Payment (PPOP), suggesting a fairer stepped payment model.

We also advocated for removing the business electricity account requirement for small businesses operating from residential properties and emphasised the importance of rapid deployment of temporary generators and field crews. FCVic calls for a proactive, state-funded disaster resilience and recovery service, due to the increasing frequency of climate-related disasters and the need for consistent, regionally accessible support. Additionally, we urge that funds from AusNet’s court enforceable undertaking be directed to frontline services for vulnerable consumers.