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2020 was a significant year for many reasons. Before we draw a line in the sand between what happened and what is to come, we are pausing to look back on some of the events from last year –the first 12 months of FCVic’s operation under its current name.
Delivered by Neami National, Connect with CARE is a suicide prevention and intervention training package, made up of five key elements: Connect, Collaborate, Acknowledge, Reflect and Empower. Each element explores suicide prevention and intervention approaches in a manner that meets legal and ethical obligations whilst upholding recovery-oriented practice principles.
Katrina Barrett has written a short reflection on why financial counsellors should take up the Connect with CARE training opportunity.
In alternating issues of the Devil’s Advocate, the FCVic Chairperson contributes a message to the sector. This month, Colin Harte reflects on the sector\’s achievements in the year gone by, despite the countless challenges.
Between September and December this year, FCVic is conducting a series four forums for financial counsellors to meet with representatives from the Banking, Energy, Telecommunications and Tenancy sectors. The Hardship Forum is a process designed to facilitate structured engagement on hardship, between financial counsellors and creditors.
The Integrated Services Project (ISP) between FCVic and Social Security Rights Victoria (SSRV) aims to improve client outcomes through financial counsellors and social security lawyers working together more effectively.
Credit Corp was a major sponsor of the FCVic Virtual Gala Awards Event this year.
We recently caught up with Laura Pringle, Customer Experience Manager at Credit Corp, to find out what the organisation has been working on this year, and what message they have for financial counsellors.