Our work
Specific project initiatives provide FCVic with the opportunity to explore, develop and communicate how financial counselling supports community wellbeing.
Our approach reflects the way financial counsellors work. Our work is person-centred and responsive to need. Being curious, we seek to understand what works and what doesn’t for our partner organisations, their workforces and communities. We respond to what we learn and include the voices of all participants – financial counsellors, other service workers, agencies and clients. Together, we create new tools that help our sector to connect and communicate with diverse groups and services.
Some of the areas our work spans across include:
Latest:
FCVic Hardship Forum Series: Energy retailers
Between September and December this year, FCVic is conducting a series four forums for financial counsellors to meet with representatives from the Banking, Energy, Telecommunications and Tenancy sectors. The Hardship Forum is a process designed to facilitate structured engagement on hardship, between financial counsellors and creditors.
- Published:
- Topics: Hardship Forum, Member news, Our Work, Utilities
Financial Counselling and Elder Abuse – Update
Financial counsellors play a vital role in the prevention of financial elder abuse. Our elder abuse project is funded by the Victorian Department of Health and Human Services (DHHS) and aims to strengthen the links between financial counsellors and Victoria’s elder abuse prevention networks.
Throughout June, we held 21 webinars that aimed to strengthen the links between financial counsellors and other community services working with older Victorians. An incredible 570 participants registered for the webinars, which resulted in a great geographic coverage of Victoria.
- Published:
- Topics: Elder Abuse, Member news, Our Work