Our work
Specific project initiatives provide FCVic with the opportunity to explore, develop and communicate how financial counselling supports community wellbeing.
Our approach reflects the way financial counsellors work. Our work is person-centred and responsive to need. Being curious, we seek to understand what works and what doesn’t for our partner organisations, their workforces and communities. We respond to what we learn and include the voices of all participants – financial counsellors, other service workers, agencies and clients. Together, we create new tools that help our sector to connect and communicate with diverse groups and services.
Some of the areas our work spans across include:
Latest:
On Track with My Money
FCVic is delighted to have received approval from the Victorian Government to proceed with our pilot trial ‘On Track with My Money’. The pilot is part of our Mental Health project, funded within the Victorian Government’s COVID-19 response. It explores the super-additive potential of financial counselling when integrated within mental health support systems.
- Published:
- Topics: Carers, Member news, Mental Health, Our Work
FCVic COVID Industry Summit Summary
- Published:
- Topics: Banking and Finance, Conference, EDR and Ombudsman Schemes, Hardship Forum, Member news, Our Work, Utilities
FCVic Council Rates Hardship Forum – Summary
The Council Rates Hardship Forum Series. It brought together financial counsellors and Victorian local government finance and rates teams to discuss and understand how councils are supporting vulnerable ratepayers, and how financial counsellors can provide free and confidential assistance to ratepayers experiencing financial hardship.
- Published:
- Topics: Hardship Forum, Local Councils, Member news, Our Work
Update – Small Business Wellbeing Project
Financial Counselling Victoria (FCVic) is pleased to support the work of the Victorian Government\’s Small Business Wellbeing Project, and advance the emerging professional specialisation in small business financial counselling.
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- Topics: Case study, Member news, Our Work, Small Business
FCVic & EWOV Energy and Tenancy Hardship in Gippsland – Roundtable Discussion
The COVID-19 pandemic has shown the importance of stable and safe housing and continuing access to energy and water services. The Energy and Water Ombudsman Victoria (EWOV), in partnership with Financial Counselling Victoria, hosted a Community Agency roundtable for key community stakeholders in Gippsland to discuss these and other issues on 17th February 2021.
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- Topics: Hardship Forum, Member news, Our Work, Utilities
FCVic Hardship Forum Series: Tenancy
Between September and December 2020, FCVic conducted a series four forums for financial counsellors to meet with representatives from the Banking, Energy, Telecommunications and Tenancy sectors. The Hardship Forum is a process designed to facilitate structured engagement on hardship, between financial counsellors and creditors.
- Published:
- Topics: Hardship Forum, Housing, Member news, Our Work