Submission to the General Insurance Code Governance Committee’s 2026-27 Monitoring Priorities Consultation
FCVic has lodged a short submission to the General Insurance Code Governance Committee consultation on the 2026-27 Monitoring Priorities, informed by our Disaster Recovery Network and noting our support for Financial Counselling Australia’s submission. We acknowledge some recent progress by the Committee, including its letter to insurers about accepting financial counsellor authority forms, but we highlight continuing problems such as poor identification and support of vulnerable consumers, denial of temporary accommodation, slow claim progress, and harmful health impacts, illustrated by a Casterton hailstorm case from 16 October 2024. We recommend that the Committee review our detailed 2025-26 submission when setting the 2026-27 priorities, and we stress the urgency of rigorous Code compliance monitoring given the recent run of disasters across the country.
