AFCA Compensation
- 2-3 hrs
- 1 CPD points
- Technical, Skills
Read about this CPD
In this session recording you will learn how to bring a case to the Australian Financial Complaints Authority (AFCA) and seek compensation for your client. This was an interactive session using a case study based on recent CALC casework.
Learning outcome:
- Design and apply your own strategies for seeking and getting compensation from an AFCA case
- Work with timelines and AFCA determination processes at front of mind in your client advocacy
- Tell a compelling story for this purpose
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: EDR and Ombudsman Schemes