Our work
Specific project initiatives provide FCVic with the opportunity to explore, develop and communicate how financial counselling supports community wellbeing.
Our approach reflects the way financial counsellors work. Our work is person-centred and responsive to need. Being curious, we seek to understand what works and what doesn’t for our partner organisations, their workforces and communities. We respond to what we learn and include the voices of all participants – financial counsellors, other service workers, agencies and clients. Together, we create new tools that help our sector to connect and communicate with diverse groups and services.
Some of the areas our work spans across include:
Latest:
Reflecting on the Launch of Rank the Energy Retailer 2025
Rank the Energy Retailer 2025 was launched on Monday, 16 June, bringing together over 160 attendees across Australia to discuss how energy retailers are performing for people in financial hardship. Based on insights from more than 400 financial counsellors, the report highlights systemic issues and best practice examples across the sector. With strong media coverage and encouraging engagement from industry, the project marks an important step forward — and we hope it helps spark lasting improvements.
- Published:
- Topics: Member news, Our Work, Utilities
Projects Update – April 2025
FCVic’s Project Coordinator, Georgina Molloy, keeps us up-to-date on recent project activity.
- Published:
- Topics: Member news, Our Work, Utilities, Worker Wellbeing
FCVic Housing Summit: A Call to Action for Housing Justice
FCVic’s Housing Summit brought together financial counsellors, advocates, and policymakers to tackle Victoria’s housing crisis, driving discussions on rental security, housing affordability, and systemic reform. Key takeaways highlighted the urgent need for policy change, collaboration, and advocacy to ensure housing is treated as a fundamental right, not just a commodity.
- Published:
- Topics: Housing, Member news, Our Work
Projects Update – March 2025
FCVic’s Project Coordinator, Georgina Molloy, keeps us up-to-date on recent project activity.
- Published:
- Topics: Member news, Our Work, Utilities, Worker Wellbeing
Projects Update – February 2025
FCVic’s Project Coordinator, Georgina Molloy, keeps us up-to-date on recent project activity.
- Published:
- Topics: Member news, Our Work, Utilities, Worker Wellbeing
Projects Update – January 2025
Georgina Molloy, our Projects Coordinator, gives an overview of recent and upcoming activities for two of this year’s projects: Rank the Energy Retailer 2025 and Workforce Development Project.
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- Topics: Member news, Our Work, Utilities, Worker Wellbeing