CPD Library
You can browse the library below, or use the fields below to search by keyword and filter the results by topic, resource type or language.
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Supporting Neurodiverse Clients
- 2 hrs
- 1 CPD points
- Technical, Skills
In this session recording you will learn about concept of neurodiversity, what it means and what falls under this umbrella term. Presenters have explained the needs of clients on the autistic spectrum and identify ways to adjust our practice to best meet those needs. A particular focus will be on the concept of executive dysfunction and how it impacts the financial wellbeing of clients.
Also, you will know about some exciting research findings on the financial wellbeing of autistic people and lastly an expert panel have shared their lived experiences, their insights into how to best support neurodiverse people.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: NDIS
Mortgage Stress
- 2 hrs
- 1 CPD points
- Technical, Skills
Mortgage stress is a complex problem. It is always overlaid with other legal, financial, social and health issues, which must be considered in casework for safety and prevention of homelessness. This session unpacks mortgage stress, how it presents and how best to respond. We cover the layers of complexity, such as economic abuse, accidents, COVID, mental health, changes in the housing market, and how you might address these issues in your casework. We outline the legal frameworks and protections for casework, and importantly, use scenarios to discuss and demonstrate the importance of strategy when supporting clients with assets and who are at risk of homelessness.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Credit Law
Grief and Bereavement
- 1 hrs
- Skills
In this training presenters (Amanda and Marianne) have introduced financial counsellors to historical and contemporary theories in the field of grief, loss, and bereavement. At the same time, they have provided some simple strategies that can be used to ensure effective bereavement support when only having brief contact with bereaved or grieving individuals.
- Published:
- Resource Type: CPD, Learning Materials
Who are the debt vultures?
- 2 hrs
- 1 CPD points
- Technical, Skills
In this session recording you will find out about debt vultures, with a special focus on new products and business models, and companies that charge to support with the bankruptcy process. This session has not covered Part IX Debt Agreements.
Upon completion of this recording you will be able to:
1-Design strategies to deal with companies that charge for bankruptcy support
2-Identify and deal with new players and business models in the debt vulture industry
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Judgment Debts and Enforcement
Centrelink Overpayments
- 2 hrs
- 1 CPD points
- Technical
The impact of Centrelink debts on people experiencing financial hardship cannot be overstated. Some of the most vulnerable people in our communities – reliant on social security payments to barely make ends meet, if at all – are pushed to their limit when Centrelink starts recovering an overpayment.
In this session recording presenters have given an overview of Centrelink debts, the circumstances in which they arise, and the options available for appealing or addressing an overpayment.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Social Security and Centrelink
FCVic Conference 2022, Breakout sessions presentation slides
- 1-2 hrs
- Technical, Skills, Ethics
In this course you will find the breakout session slides for 2022 FCVic conference.
Disability Support Pension- Social Security Rights Victoria
Understanding the carer experience – Carers Victoria
Getting the most out of supervision for supervisees- Jane Wexler
Motivational Interviewing (Introduction and Advanced)- Kevan Myers
Financial administration, how does it work?- States Trustees
Difficult Conversations- Renee Lim
- Published:
- Resource Type: CPD, Learning Materials
- Topics: Elder Abuse, Professional Supervision, Professional Supervision, Social Security and Centrelink