CPD Library
You can browse the library below, or use the fields below to search by keyword and filter the results by topic, resource type or language.
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Gambling – Working with affected others
- 2-3 hrs
- Skills
The gambling of a person can have an immense impact on the life and well-being of family members. This session has looked at the psychological impact on affected others and discussed how you as a financial counsellor can best support affected others. What is effective engagement and what are appropriate referrals? How can we best advocate for affected others?
- Published:
- Resource Type: CPD, Learning Materials
- Topics: Gambling related harm
Separation and property settlement
- 2-3 hrs
- 1 CPD points
- Skills
Separation is one of the most challenging times in people’s life’s. The session was focused on supporting clients who are separating from their partners. The presenter has provided an overview of the family law system and continues with a particular focus on property settlement and the intersection of credit law and family law.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Family Law
House Foreclosures
- 1-2 hrs
- 1 CPD points
- Technical, Skills
Mortgage stress is an ongoing issue which the sector continues to see. Beyond mortgage stress, there is a point when your clients are facing foreclosure on their homes. This training session has covered these situations, what to expect in terms of processes, how Consumer Action approaches this and managing your client’s expectations.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
Centrelink – Age pension and assets
- 1-1.5 hrs
- 1 CPD points
- Technical
In this session, the presenter has focused on the age pension and health care card including how they interlink. We have also explored how superannuation and the age pension affect each other.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Social Security and Centrelink
Credit Reporting: Refresh your Skills
- 1-2 hrs
- 1 CPD points
- Technical, Skills
Refresh your knowledge of this central area of financial counselling practice. After a brief recap of the legal landscape, presenters dive into a complex case study to help test knowledge and tease out advocacy strategies.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Credit Law
Recovery Assistance Program
- 1 hrs
- Technical, Skills
This session was targeted at Financial counsellors working in Gamblers Help Programs with access to RAP Funding. What is RAP and what are the Foundation guidelines for RAP?
- Published:
- Resource Type: CPD, Learning Materials
- Topics: Gambling related harm