CPD Library
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NDIS Matters and Consumer Law
- 2 hrs
- 1 CPD points
- Technical, Skills
This will be an applied session, using a case study to issue spot and explore ways to assist consumers living with disabilities to assert their rights in relation to NDIS service providers. It is designed to follow-on from the NDIS overview session delivered on March 28, however attendance at that session is NOT a pre-requisite.
Upon completion of this session participants will be able to:
- Identify common consumer law issues in NDIS matters, including issues with service agreements
- Identify NDIS-related debt
- Be aware of how and where to make complaints about NDIS consumer law and debt issues
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Consumer Law, NDIS
Trauma informed care: Supporting clients impacted by trauma
- 2-3 hrs
- 1 CPD points
- Skills
Traumatic experiences are common, and the effects can be profound. We’ve seen several disasters over the previous two years including the 2019 / 2020 bushfires, storm and floods as well as the COVID 19 pandemic. But trauma can also be chronic and caused by prolonged and repeated periods of abuse or domestic violence.
Trauma-Informed Care helps to build a client’s sense of safety, control and empowerment through strengths-based interventions that can be delivered by a range of professionals.
In this workshop recording, you will learn about and practise key aspects of Trauma-Informed Care, including how to safely talk about trauma, simple strategies to teach your clients to help them deal with their distress, how to foster independence and recovery, and encouraging connection with others. You will also learn how to apply these skills in your own work setting.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Mental Health
Family law
- 2-3 hrs
- 1 CPD points
Separation in many instances is a major contributor to poverty. What should I tell my client about separation? This session has provided an overview of the family law system and look into division of assets, joint debts, child support and spouse maintenance.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Family Law
Guardianship and Administration Act + Powers of attorneys
- 1-2 hrs
- 1 CPD points
- Technical
This course is based on a training session delivered in February 2020 and focuses on the Guardianship and Administration Act and Powers of attorneys. You will find resources from the Office of the Public Advocate, State Trustees and VCAT. The questions addressed in those presentations are: What are the implications of the in 2020 newly released Guardianship and Administration Act for FCs? How will state trustees implement these changes? What is a power of attorney and how do they work? How do you get an administration order set up and can they be revoked?
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Guardianship and Administration
Identifying financial elder abuse
- 2 hrs
- 1 CPD points
- Skills
Identifying financial elder abuse session has introduce ‘My Financial Health Check’. This tool helps older clients to engage with the financial issues they may be facing and to seek assistance. Katrina Barrett and Michael Kirkness have provided rich examples of financial elder abuse and how it becomes apparent during discussions with a client. Possible remedies are also covered.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Elder Abuse
What is the NDIS and how does it work?
- 2-3 hrs
- 1 CPD points
- Skills
The National Disability Insurance Scheme (NDIS) was legislated in 2013 and went into full operation in 2020. Eligible people can access the scheme in various ways and each of these carries significant financial implications.
In this session recording our guest presenter have outlined the scheme and financial counsellors with extensive experience of accessing the NDIS have participated in a Q&A discussion.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: NDIS