CPD Library
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ASIC, Debt Administrators & Inappropriate Part IX Agreements
- 2-3 hrs
- 1 CPD points
- Technical, Skills
This session has focused on ASIC’s role and powers in relation to debt administration companies that sign up clients to inappropriate Part IX Agreements. In particular, presenters have covered the licensing regime for these agreements, which was introduced in July 2021, and explore what ASIC has been doing in this space since then.
Presenters have used a case study format to explore problems, rights and options, remedies, alternatives and systemic issues for financial counselling clients in this situation.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Consumer Law, Credit Law
Centrelink Payments – Member of a Couple
- 1-1.5 hrs
- 1 CPD points
- Technical, Skills
If Centrelink decides that an individual is a member of a couple, this can impact their rate of income support payment and in some instances mean that they are not eligible for that payment at all.
In this session, we have looked at what Centrelink considers when assessing member of a couple status, and examine the changes to the Social Security Guide that were introduced in May 2023.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Social Security and Centrelink
Bankruptcy refresher and update
- 2-2.5 hrs
- 1 CPD points
- Technical, Skills
This session has provided an opportunity to update and refresh your knowledge and skills around bankruptcy. We have explored the handling of bankruptcy issues involving tax, superannuation and small business issues. The session has provided plenty of opportunities for practical application of skills via case studies and includes interactive exercises.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Bankruptcy, Debt Agreements and Insolvency
Demystifying small business for Financial Counsellors
- 2 hrs
- 1 CPD points
- Technical, Skills
Assisting a lot of Small Business Owners can be much the same as assisting Individuals in financial difficulty, particularly if the small business is a sole trader or business partner. Your generalist Financial Counselling skills are very relevant.
This session was aimed at FCs who occasionally assist small business owners, or those wanting to know more about small business. If you have recently completed the FC Diploma Small Business Unit this session will reinforce and complement your learnings.
During this training presenters have highlighted the similarities between assisting Individuals and Small Business Owners and also outlined some key differences. The focus was on sole traders.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Small Business
Victims of crime – victims assistance program
- 1-2 hrs
- 1 CPD points
- Technical, Skills
In this session presenters have explained how the Victims assistance program provides trauma informed services that are responsive to the complex and diverse needs of victims of reported and unreported crime against the person. The session has included an overview of the program, eligibility, referral requirements as well as a Case Study exploring how the victim’s assistance program can assist your clients.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Client Support and Resources
Ethical dilemmas in casework
- 1-2 hrs
- 1 CPD points
- Skills, Ethics
In this session, we have looked at ethical dilemmas that financial counsellors face in their roles. We analysed what is required of us by our code of ethics and how to apply that in real-life scenarios. Special guest, Senior Philosopher, Tim Dean from the Ethics Centre will join us as we discuss different case studies that require ethical decision-making.
Also, presenters have differentiated between ethical boundary crossings and ethical boundary violations and consider what is in the best interest of our client. We have encouraged discussion amongst participants and considered different views on how to respond to the presented ethical dilemmas.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Ethics