CPD Library
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Small Business and Disaster
- 2 hrs
- 1 CPD points
- Technical, Skills
This session was focused on small business challenges in a disaster environment. A panel of experts have provided an overview on different types of supports available to small business affected by the bushfires and COVID-19 as well how FCs can best support those clients.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Disaster Recovery, Small Business Foundations
Bushfire Recovery Financial Counselling in a COVID environment
- 2 hrs
- 1 CPD points
- Technical, Skills
This session was focused on the psychological, social and financial impacts the bushfire crisis and COVID-19 pandemic are having on those affected. The presenter has explained key problems with insurance, family violence and financial abuse in a disaster context as well as appropriate referral pathways.
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- Published:
- Resource Type: CPD, Session Recording
- Topics: COVID-19, Disaster Recovery
Gambling and Addiction – Criminal Activities and Fraud
- 1.5 hrs
- 1 CPD points
- Technical, Skills, Ethics
As an FC you come across clients that have committed fraud or other criminal activities. Whether the client has already been charged or they have just confessed to you, during this session you will learn how to best respond to and support your client. Are you wondering if there are any obligations for mandatory reporting or if there are any relevant statutory limitations periods for your client? Be able to provide adequate advice and learn what you can do as an FC to help your client in mitigating the impact of the charges.
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- Published:
- Resource Type: CPD, Session Recording
- Topics: Gambling related harm
FCVic Gambler\’s Help FC Forum
- 1 hrs
- 1 CPD points
- Skills
This session was aimed to provide financial counsellors working in Gambler’s Help services with an opportunity to broaden the peer to peer sharing beyond your own agency and in a structured manner. By sharing our successes and our struggles with each other and learning from others practices you can advance your own casework.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Gambling related harm
Peer2Peer Debriefing
- 1 hrs
- 1 CPD points
- Skills, Ethics
Financial counselling can be a tough job. We all know how challenging it can be dealing with clients who have experienced a traumatic event, are distressed, or are vulnerable in one way or another. Often times their frustrations and pain can spill over to us – the person trying to help. How do we look after ourselves?
Often we seek support by turning to the first person available – our colleague right next to us. And that’s a good thing – to reach out and talk. But how do we do this in a way that is most productive?
The Peer2Peer debriefing webinar will give you a framework to assist you with an informal debriefing from these situations – whether you’re the one needing to talk, or the person who’s assisting a colleague. I’m sure we’ve all been on both sides! It’ll also give you some simple strategies for looking after your own well-being in a high-pressure environment.
Welcome back
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- Published:
- Resource Type: CPD, Session Recording
Avert Family Violence Training – Basic Course
- 2-3 hrs
- 3 CPD points
- Technical, Skills
The aim of the AVERT Family Violence Basics Course is to provide an introduction to the historical and legal contexts of family violence including relationship dynamics, impacts on victims and service responses.
- Published:
- Resource Type: CPD, e-Learning
- Topics: Family Violence