CPD Library
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Case Support, Insurance Brokers and Small Business in Disaster Recovery
- 1-2 hrs
- 1 CPD points
- Technical, Skills
This session was divided into a few sections: The first presenter discussed the Case Support role funded to support clients recovering from a disaster.
In the second presentation, participants learned about the Insurance Brokers Code and the role of the IBCCC (Insurance Brokers Code Compliance Committee) in addressing reported breaches. The discussion also covered the role of insurance brokers in providing appropriate insurance products for clients and support to them following a disaster event.
In the third presentation, participants received an overview of the types of (and limitations of) insurance available to small businesses that may be applicable in the event of a disaster; and explored the legal aspects of complex cases and claims.
Participants have also received an update on the Partners in Wellbeing /Small Business program, and how it relates to small businesses affected by flood, and a summary of FCVic resources available to assist financial counsellors assisting small businesses.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Disaster Recovery, Insurance, Small Business
FCVic Conference 2023
- 2-3 hrs
- 1 CPD points
- Technical, Skills, Ethics
Thank you for attending 2023 FCVic conference.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Elder Abuse, Gambling related harm, Hardship: Industry Practice, Housing, Mental Health, Older Victorians, Prisons and the Justice System, Worker Wellbeing
Outreach for Financial Counsellors e-Learning
- 2 hrs
- 2 CPD points
- Skills
This e-Learning module will help you plan and prepare for an outreach session. It has been designed to be both learning tool and reference material, and accompanies the various outreach channels that have been developed as part of FCVic’s Libraries Outreach, Mental Health, Carers and Older Victorians projects.
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- Published:
- Resource Type: CPD, e-Learning, Learning Materials
- Topics: Carers, Client Support and Resources, Culturally and Linguistically Diverse Communities, Elder Abuse, Financial Literacy and Capability, Older Victorians
Scams: Will they ever stop?
- 2-3 hrs
- 1 CPD points
- Skills
After the very successful delivery of Scams training run by Consumer Action and Scamwatch in February 2023, we are continuing to explore the issue using case studies designed around different types of scams.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
Sustaining yourself in a caring profession – FC wellbeing
- 2-3 hrs
- 1 CPD points
- Skills, Ethics
What are our intrinsic motivators for working in a helping profession and how can these sometimes work against good self-care? During this session, Robyn has shared the ways you can improve your own well-being and strategies to sustain yourself within a caring profession in the long run. Robyn has focused on a strength-based approach and has provided an opportunity to get familiar with the Virtue in Action (VIA) Framework allowing everyone to identify your own strengths and how to apply those to your professional and personal life.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Mental Health
Disaster and Community Recovery workshop
- 2 hrs
- 1 CPD points
- Skills
This session was designed for FCs currently working in Disaster Recovery or with an interest in learning more about community leadership and mobilisation in disaster recovery efforts. The presentation included interactive activities, where attendees have the opportunity to ask questions and get hands on, applying community development, disaster recovery and public health concepts to real life examples and consider how these may apply to experiences in their own practice.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Disaster Recovery