CPD Library
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Navigating the aged care landscape – Fees and charges
- 1-2 hrs
- Skills, Ethics
In this training Jim Andersen and Paul Fleming from Services Australia has the spotlight on aged care fees and charges. Jim has recently contributed to our session on retirement challenges and his expertise and insights were highly valued.
Speakers have provided the information, how the home care fees are calculated, the different levels of home care as well as the accommodation and care costs for aged care. Find out what the impact is on the age pension if residents are liable to pay some of the up-front accommodation costs and what the provisions are to request financial hardship for aged care costs.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Social Security and Centrelink
Small business – legal framework dive
- 1-1.5 hrs
- 1 CPD points
- Technical
In this session recording you will explores some of the tools creditors use to insure their own interests, such as caveats, fees and charges, in the context of limited legal protections for small business. This training session will assist financial counsellors to identify contractual terms which can cause substantial difficulty for the small business client.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Small Business Advanced
Vicarious Trauma
- 2-3 hrs
- 1 CPD points
- Skills
What are our intrinsic motivators for working in a helping profession and how can these sometimes work against good self-care? What is vicarious trauma and how can we work towards preventing it? Adam Blanch has provided space for self-reflection and look at strategies for sustaining ourselves in the longer term, personally and professionally.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Mental Health
Debt Vultures
- 2 hrs
- 1 CPD points
A case study drawn from CALC’s work has been used to support an interactive session designed to identify who debt vultures are and explore how legal principles apply to various business models that debt vultures use. Presenters have teased out strategies for assisting clients who have been targeted by debt vultures as well as build knowledge about what reform is needed and how FCs can contribute to systemic change.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Debt Collection
Navigating the Child Support system
- 2-3 hrs
- 1 CPD points
- Technical, Skills
Navigating the Child Support system training has provide an opportunity to better understand the child support system and its challenges. People in hardship can be on the receiving or the paying end of child support. For the receiving parent, child support entitlements and different collection options are relevant and will be explored. They may also need help to deal with a Centrelink overpayment, as child support and family tax benefit payments are inter-related. Some of your clients might benefit from the change of assessment, or income declaration forms. The latter being more applicable to the paying parent who might be in financial hardship and struggle to make those payments. It has become apparent that child support payments can often be linked to economic abuse and family violence, presenters have explained this further in detail.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Family Law
Going for broke – Talking bankruptcy
- 2-3 hrs
- 1 CPD points
- Technical, Skills
Consumer Action have facilitated a panel to discuss some common issues and pitfalls FCs may encounter when assisting clients with bankruptcy.
Learning outcomes:
- Utilise legal principles to support clients going through bankruptcy.
- Support clients to manage bankruptcy court proceedings.
- Draw from a range of approaches to bankruptcy to build your own strategy and advice toolkit for this type of matter.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Bankruptcy, Debt Agreements and Insolvency