CPD Library
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Mortgage Stress
- 2 hrs
- 1 CPD points
- Technical, Skills, Ethics
Mortgage stress is an ongoing issue which the sector continues to see. Are you equipped with the appropriate skills and knowledge to identify the best interventions to put in place at which time? With the recording you will learn about how you can help your clients who are facing mortgage stress. This session is designed to be a knowledge exchange, using case studies to prompt new ways of thinking about intersectionality, vulnerable clients and approaches to systemic change.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Responsible Lending
Graduate Year – Delivery Block ‘Half’ online delivery
- Skills
The graduate year training has started with the first two-day delivery block “Double” completed in November 2020, it is now time for the remaining two delivery blocks “Single” and “Half” which will complete the full training. This training consists of a total of 3.5 days of training and 4 pre-requisite e-learnings. It is divided into three delivery blocks. Block ‘Double’ consisting of 2 days, block ‘Single’ consisting of 1 day and block ‘Half’ being a half day delivery.
The content for two delivery blocks, “Single” and “Half” covers credit law, debt enforcement, counselling skills as well as ethics and supervisee skills. This training is designed to provide you with a platform for questions, case studies and practical exercises.
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- Published:
- Resource Type: CPD, Learning Materials
Family Violence Training for Financial Counsellors: Leaderclass
- Technical, Skills, Ethics
This Leaderclass was designed specifically for the leading practitioners in the field. The aim of the Leaderclass was to provide specialist, leading financial counsellors with opportunity to continue building best practice skills and knowledge in responding to the needs of victim survivors of family violence and economic abuse. The content and format of the Leaderclass was determined in consultation with participants. The session assisted senior practitioners to respond to complex cases – the type of cases you might not encounter every day, but that challenge your current skill set.
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- Published:
- Resource Type: CPD, Learning Materials
- Topics: Family Violence
Ethical Dilemmas – Case Study Discussion
- 2 hrs
- 1 CPD points
- Ethics
Our Code of Ethics requires us to always act in the best interest of our client. What about duty of care for other parties? What if some of the client’s choices are against our own morals? In this session presenter has analysed a case study displaying an ethical dilemma involving financial elder abuse. We have considered different views on how to respond to the presented dilemma.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Ethics
COVID-19 Updates
- 2 hrs
- 1 CPD points
- Technical
The training session has covered the impact of COVID-19 on consumer law and lending. We identify new problems and worsening impacts on existing problems and suggest strategies to help manage these with your clients. It is designed to be a knowledge exchange, using case studies to prompt new ways of thinking about intersectionality, vulnerable clients and approaches to systemic change.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: COVID-19, Responsible Lending
Advanced Technical Family Violence training day
- Technical, Skills
The full day training day will bring experts of different fields together looking at some of the technical aspects of family violence matters and participate at a Q&A panel answering your questions.
Experienced lawyers from Consumer Action Law Centre (CALC) will explore the intersection between financial abuse and various legal matters, using case studies drawn from the CALC experience. The focus will be on issue-spotting and practical solutions. We will cover a cross-section of areas of practice, including lending and consumer law.
Jobwatch and their team will be spotting employment issues and point out employment law protections that are in place for Victims of Family Violence.
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- Published:
- Resource Type: CPD, Learning Materials
- Topics: Consumer Law, Family Violence