Resources
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Mental Wellbeing with BeyondBlue
- 1 hrs
- 1 CPD points
- Skills
Beyond Blue, in consultation with FCVic, FCAT and FCA, is offering financial counsellors in Victoria and Tasmania a specially tailored “mental wellbeing webinar” focused on the sector, to help us navigate through these challenging times. Presented by Michael O’Hanlon, Workplace Engagement Manager at Beyond Blue, the webinar covers strategies you can use to monitor and maintain your own mental health. We are all adjusting to rapidly changing environments – working from home and then returning to a new “normal” workplace.
- Published: 23 June 2020
- Resource Type: CPD, Learning Materials
- Topics: Mental Health
Mentoring in the Workplace
- Skills
Mentoring is a key factor in the Financial Counselling industry, adding to the success of students and recent graduates being integrated well into the sector. While the use of the word “mentor” is common, the process of mentoring requires some special skills, ensuring that mentoring is not confused with coaching, training or supervision in the workplace.
This workshop was delivered in two parts, allowing the participants to test their skills in between, with a requirement of some reading and practice. The content has been very useful for current mentors and Financial Counsellors who would like to mentor into the future, and requires that the participants be experienced Financial Counsellors and have more than 3 years plus experience in the industry.
The Mentoring course offer participants the opportunity to review their mentor role and be the kind of mentor they want to be; setting up the mentor and mentee relationship; planning around mentoring processes and adult education principles.
- Published: 28 February 2021
- Resource Type: CPD, Learning Materials
Money Talks for Better Ageing factsheets
An initiative of Australian Multicultural Community Services, funded by the Ecstra Foundation, these resources are designed for use in community-led discussions about money. Produced by Financial Counselling Victoria, the resources were co-developed with community members by Financial Counselling Victoria, Australian Multicultural Community Services and Seniors Rights Victoria.
As we grow older, what works best for us may change. Sometimes money does not stretch far enough and we may find it difficult to speak for ourselves about what we need.
The Money Talks for Better Ageing program is a gentle introduction to these issues.
- Published: 23 August 2021
- Topics: Culturally and Linguistically Diverse Communities, Older Victorians
Money Worries: Emotional Resilience
- Skills
This session was based on a resource developed by the UK Leeds University business school and now adapted for financial counsellors in Victoria called Money Worries and how to beat them. The booklet was designed to empower financial counsellors in supporting their clients to develop stronger emotional resilience. This session has introduce the resource and its content and provide opportunity to further develop your counselling skills. The focus of this training is supporting clients with feelings of shame, guilt and embarrassment.
- Published: 1 December 2020
- Resource Type: CPD, Learning Materials
Mortgage Stress
- 2 hrs
- 1 CPD points
- Technical, Skills, Ethics
Mortgage stress is an ongoing issue which the sector continues to see. Are you equipped with the appropriate skills and knowledge to identify the best interventions to put in place at which time? With the recording you will learn about how you can help your clients who are facing mortgage stress. This session is designed to be a knowledge exchange, using case studies to prompt new ways of thinking about intersectionality, vulnerable clients and approaches to systemic change.
- Published: 12 May 2021
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Responsible Lending
Mortgage Stress
- 2 hrs
- 1 CPD points
- Technical, Skills
Mortgage stress is a complex problem. It is always overlaid with other legal, financial, social and health issues, which must be considered in casework for safety and prevention of homelessness. This session unpacks mortgage stress, how it presents and how best to respond. We cover the layers of complexity, such as economic abuse, accidents, COVID, mental health, changes in the housing market, and how you might address these issues in your casework. We outline the legal frameworks and protections for casework, and importantly, use scenarios to discuss and demonstrate the importance of strategy when supporting clients with assets and who are at risk of homelessness.
- Published: 14 December 2022
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Credit Law