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SSRV worker advice line
Social Security Rights Victoria (SSRV) Worker Advice Line: 9:00am-5:00pm, Monday to Thursday.
SSRV lawyers can provide specialist information, advice and legal support in relation to matters such as:
- eligibility for pensions and allowances
- medical evidence and other information required for applications
- Centrelink overpayments and debts
- suspension or cancellation of payments
- family violence and social security
- appealing Centrelink decisions
They may also:
- invite you to make a warm referral of your client to SSRV for further legal assistance
- offer resources and training to you and your colleagues
- Published:
- Topics: Social Security and Centrelink
State Trustees Third Party Line
This is a dedicated line for financial counsellors only. The details are not to be shared publicly.
The purpose of this line is to enable FCs to reach a Personal Consultant within State Trustees and have their request dealt with as quickly and efficiently as possible.
- Published:
- Topics: Guardianship and Administration
Superannuation & Insurance entitlements – From the basics to the big picture
- 2 hrs
- 1 CPD points
- Technical, Skills
Australia’s superannuation system has undergone significant scrutiny and change in recent years, and has seen even greater challenges during this extraordinary time of the Coronavirus pandemic.
In the session recording you will find out some relevant factors of early access and default insurance cover including brief case study examples. Presenters has also point out some of the trends and changes from the last 12-18 months and discuss the significant impact these changes have on some consumers.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
Supervisee skills for graduates
- 2 hrs
- 1 CPD points
- Skills
Supervision is designed to promote wellbeing, facilitate reflective practice, explore ethical issues, develop skills and foster best practice.
This session focused on the supervisee. What should you expect from your professional supervision session, how can you prepare for it to make sure you get the most out of your session with the professional supervisor? What is your role compared to the role of the professional supervisor?
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Professional Supervision, Professional Supervision
Supervision Self-Reflection Guide
Self-reflection guide to assist financial counsellors to prepare for their professional supervision session.
- Published:
- Topics: Professional Supervision
Supported decision making
- 2 hrs
- 1 CPD points
- Skills, Ethics
People living with intellectual disability can face barriers as consumers make independent financial decisions. Supported decision-making is the provision of support that enables people with cognitive disabilities to exercise their legal decision-making rights. Learn about the principles of supported decision-making. What is it? How does it work? As part of this session, presenters have introduced the ADA Law, Supported decision-making guide.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Mental Health, Worker Wellbeing