Resources
You can browse the resources below, or use the fields below to search by keyword and filter the results by topic, resource type or language.
Search
Topic
Resource Type
Sort
Language
Recovery Assistance Program
- 1 hrs
- Technical, Skills
This session was targeted at Financial counsellors working in Gamblers Help Programs with access to RAP Funding. What is RAP and what are the Foundation guidelines for RAP?
Welcome back
Please enter your login details below.
Not a member? Click here to learn more about FCVic membership.
- Published:
- Resource Type: CPD, Learning Materials
- Topics: Gambling related harm
Rental Stress – Tenancy updates
- 2.5 hrs
- 1 CPD points
- Technical, Skills
After a successful delivery at the 2023 FCVic Conference in Lorne we are offered this refresher training.
The Tenancy session has included a refresher on the rental law changes and discuss appropriate referral pathways for Financial Counsellors (FCs). It has provided an in-depth review of what happens to renters who are experiencing rent arrears and an overview of strategies that can assist renters to retain their rental agreements including an overview of the laws relating to rent increases.
Welcome back
Please enter your login details below.
Not a member? Click here to learn more about FCVic membership.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Housing
Responsible Lending
- 2.5 hrs
- 1 CPD points
- Technical, Skills
Join us as we look at ways to identify responsible lending issues and unjust transactions. The presenters have explored different avenues that are available for resolving these issues, and how to identify the best outcomes for your client. The session was designed to be a knowledge exchange, using case studies to prompt new ways of thinking about intersectionality, vulnerable clients and approaches to systemic change.
Welcome back
Please enter your login details below.
Not a member? Click here to learn more about FCVic membership.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Responsible Lending
Retirement Village Contracts
- 2-3 hrs
- 1 CPD points
- Skills
Often people think that retirement villages are aged care facilities and therefore are regulated under the Aged Care Act. But this is not the case. Retirement villages are separate to aged care facilities and are regulated under the Retirement Villages Act only which does not provide the same protections as the Aged Care Act.
This session recording will have a closer look at the differences and the challenges that come with that for consumers.
Welcome back
Please enter your login details below.
Not a member? Click here to learn more about FCVic membership.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Consumer Law
Scams
- 1.5-2 hrs
- 1 CPD points
- Technical
In this session Stephen Nowicki and Joe Nunweek have focused on a couple of common scams. They have suggested/informed what you can do as an advocate, and what you can do to get banks to respond.
Welcome back
Please enter your login details below.
Not a member? Click here to learn more about FCVic membership.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
Scams: Will they ever stop?
- 2-3 hrs
- 1 CPD points
- Skills
After the very successful delivery of Scams training run by Consumer Action and Scamwatch in February 2023, we are continuing to explore the issue using case studies designed around different types of scams.
Welcome back
Please enter your login details below.
Not a member? Click here to learn more about FCVic membership.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording