In the Consumer Law e-learning you will find, the Australian Consumer Law – or the ACL, as we’ll refer to it – contains a number of protections for people when they are buying goods or services. Many people aren’t aware of their rights as consumers and, as a result, suffer financially when they unknowingly purchase poor quality goods and services or are taken advantage of by unscrupulous businesses.
As someone who works with vulnerable, disadvantaged and marginalised clients, it is important that you are aware of the protections and compensation that the law offers.

To access the course, click the button below that says “Enroll for free”. You will be prompted to create an account, if you don’t already have one, which will take less than a minute. If you do already have an account, please just follow the link ‘I already have an account’.
Please note that in order to get your CPD points, you will need to download the document at the end (under the page “Submit your responses”), fill in the responses and upload it in the e-learning platform itself.