Resources
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FCVic Gambler\’s Help FC Forum
- 1 hrs
- 1 CPD points
- Skills
This session was aimed to provide financial counsellors working in Gambler’s Help services with an opportunity to broaden the peer to peer sharing beyond your own agency and in a structured manner. By sharing our successes and our struggles with each other and learning from others practices you can advance your own casework.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Gambling related harm
Financial Counselling for Small Business
Factsheet providing contact information related to small business financial counselling.
- Published:
- Topics: Small Business
Gambling – Working with affected others
- 2-3 hrs
- Skills
The gambling of a person can have an immense impact on the life and well-being of family members. This session has looked at the psychological impact on affected others and discussed how you as a financial counsellor can best support affected others. What is effective engagement and what are appropriate referrals? How can we best advocate for affected others?
- Published:
- Resource Type: CPD, Learning Materials
- Topics: Gambling related harm
Gambling 101 e-Learning for Financial Counsellors
- 2 hrs
- 2 CPD points
- Technical, Skills
This e-Learning will cover the foundation skills required when working with people directly affected by gambling. It is designed for generalist financial counsellors interested in upskilling or refreshing their knowledge in this area.
Upon completion of this e-Learning, you will be able to:
- Better understan the Australian gambling environment
- Differentiate between different forms of gambling and identify them in client statements and conversations
- Identify the different stages of change and apply them to a clients situation
- Confidently and gently start a conversation around gambling with clients
- Identify suitable income and asset protection strategies for people directly affected by gambling harm
- Utilise new vocabulary when it comes to advocating for your clients
- Advise clients more effectively on gambling self-exclusion options and make appropriate referrals.
- Published:
- Resource Type: CPD, e-Learning
- Topics: Gambling related harm
Gambling and Addiction – Criminal Activities and Fraud
- 1.5 hrs
- 1 CPD points
- Technical, Skills, Ethics
As an FC you come across clients that have committed fraud or other criminal activities. Whether the client has already been charged or they have just confessed to you, during this session you will learn how to best respond to and support your client. Are you wondering if there are any obligations for mandatory reporting or if there are any relevant statutory limitations periods for your client? Be able to provide adequate advice and learn what you can do as an FC to help your client in mitigating the impact of the charges.
- Published:
- Resource Type: CPD, Session Recording
- Topics: Gambling related harm
Gambling and criminal law referrals
- 2-3 hrs
- 1 CPD points
- Technical, Skills, Ethics
In this session presenters have explained that Gambling and legal issues can often co-occur and include the following:
- Forged signatures to increase credit card limits;
- Sale of items that didn’t belong to the client;
- Stealing from the employer or provision
- Incorrect information to credit providers.
When is a gambler’s help financial counselling case a legal case and what are our legal and ethical boundaries?
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Gambling related harm