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Credit contract letter templates (Consumer Action)
Template letters prepared by Consumer Action Law Centre for assisting clients with credit contracts.
- Published:
- Topics: Credit Law, Payday Loans
Consumer leases letter templates (Consumer Action)
Template letters prepared by Consumer Action Law Centre for assisting clients with consumer leases.
- Published:
- Topics: Consumer Law
Debt Collection Letter Templates (Consumer Action)
Template letters prepared by Consumer Action Law Centre to assist with communicating with debt collection agencies on behalf of your client.
- Published:
Cash Converters Toolkit (Consumer Action)
A step by step guide for financial counsellors and community lawyers about how you can support your client in a dispute with Cash Converters regarding a Small Amount Credit Contract (payday loan).
- Published:
- Topics: Payday Loans
Payday Loans Toolkit (Consumer Action)
Helping your clients with payday loans
Many of the people you help might have difficulty obtaining a much-needed loan and may resort to payday loans. There are many hidden costs in a payday loan that they might not be aware of.
In this toolkit, you’ll find out:
- The various costs involved for someone when they take out a payday loan
- The laws that payday lenders are required to comply with
- How to help your client if they’ve taken out a payday loan
This toolkit consists of:
- A guide for community workers
- Accompanying information resource for your clients
- Published:
- Topics: Payday Loans
PTV Access Travel Pass
People with a permanent disability, cognitive condition or mental illness, who are unable to consistently touch on and off, may be eligible for free use of public transport in Victoria. This can avoid multiple PTV infringements.
- Published:
- Topics: Client Support and Resources
SSRV worker advice line
Social Security Rights Victoria (SSRV) Worker Advice Line: 9:00am-5:00pm, Monday to Thursday.
SSRV lawyers can provide specialist information, advice and legal support in relation to matters such as:
- eligibility for pensions and allowances
- medical evidence and other information required for applications
- Centrelink overpayments and debts
- suspension or cancellation of payments
- family violence and social security
- appealing Centrelink decisions
They may also:
- invite you to make a warm referral of your client to SSRV for further legal assistance
- offer resources and training to you and your colleagues
- Published:
- Topics: Social Security and Centrelink