Resources
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Mortgage Stress
- 2 hrs
- 1 CPD points
- Technical, Skills
Mortgage stress is a complex problem. It is always overlaid with other legal, financial, social and health issues, which must be considered in casework for safety and prevention of homelessness. This session unpacks mortgage stress, how it presents and how best to respond. We cover the layers of complexity, such as economic abuse, accidents, COVID, mental health, changes in the housing market, and how you might address these issues in your casework. We outline the legal frameworks and protections for casework, and importantly, use scenarios to discuss and demonstrate the importance of strategy when supporting clients with assets and who are at risk of homelessness.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Credit Law
Mortgage stress and guarantors
- 3 hrs
- 1 CPD points
- Technical, Skills
With the rise in interest rates and the cost of living, mortgage stress remains a constant issue for clients in the sector. This session has provided the necessary skills and knowledge to identify the most effective interventions. The presenters has also shared valuable information on guarantors and reverse mortgages.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Housing, Responsible Lending
National Consumer Credit Protection Act & Consumer Protections
- 1.5-2 hrs
- 1 CPD points
- Technical, Skills
Consumer Action Law Centre has conducted a refresher for financial counsellors on how to use the National Consumer Credit Protection Act. This session was used a ‘ready reckoner’ format, where the discussion has highlighted the most valuable sections of the Act. Lisa used case-studies to explain and apply the law. Basic knowledge of Credit Law will be assumed.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Credit Law
National Redress Scheme Guide
The National Redress Scheme (NRS) is making redress payments of up to $150,000 to survivors of institutional child sexual abuse in Australia. Some recipients will be managing a large lump sum of money for the first time in their lives, and many are vulnerable due to issues that include ongoing trauma, mental and physical health issues, and questions of capacity.
This guide is for financial counsellors, community lawyers and caseworkers assisting clients in this unique situation.
- Published:
- Topics: First Nations Communities
Navigating the aged care landscape – Fees and charges
- 1-2 hrs
- Skills, Ethics
In this training Jim Andersen and Paul Fleming from Services Australia has the spotlight on aged care fees and charges. Jim has recently contributed to our session on retirement challenges and his expertise and insights were highly valued.
Speakers have provided the information, how the home care fees are calculated, the different levels of home care as well as the accommodation and care costs for aged care. Find out what the impact is on the age pension if residents are liable to pay some of the up-front accommodation costs and what the provisions are to request financial hardship for aged care costs.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Social Security and Centrelink
Navigating the Child Support system
- 2-3 hrs
- 1 CPD points
- Technical, Skills
Navigating the Child Support system training has provide an opportunity to better understand the child support system and its challenges. People in hardship can be on the receiving or the paying end of child support. For the receiving parent, child support entitlements and different collection options are relevant and will be explored. They may also need help to deal with a Centrelink overpayment, as child support and family tax benefit payments are inter-related. Some of your clients might benefit from the change of assessment, or income declaration forms. The latter being more applicable to the paying parent who might be in financial hardship and struggle to make those payments. It has become apparent that child support payments can often be linked to economic abuse and family violence, presenters have explained this further in detail.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Family Law