Resources
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Gambling Skill Set – refresher
- 2-3 hrs
- 1 CPD points
- Skills, Ethics
This session is designed specifically for FCs working regularly with people affected by gambling harm. It reflected on the nationally accredited skill set delivered by registered training organisations and how key learnings from that are implemented into practice.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Gambling related harm
Gender, Disaster and Financial Wellbeing e-Learning for workers supporting people recovering from disaster
- 2 hrs
- 2 CPD points
- Technical, Skills, Ethics
The Gender, Disaster and Financial Wellbeing e-Learning is a self-paced, online course that focuses on providing an increased awareness of barriers to economic security for women before, during and after disaster, and what workers can do to address these barriers in gender sensitive, strengths-based and trauma-informed ways.
This e-learning has been redeveloped from a two-part, live training course created by WIRE as part of the Gender, Disaster and Financial Wellbeing Project funded by the Victorian Government, and delivered to Victorian financial counsellors and financial capability workers throughout 2021 and 2022.
Learning objectives:
While completing the e-Learning, learners will:
- Learn about intersectionality and how the manifestation of power systems is increased by disaster events
- Understand the key aspects of providing strengths-based, gender-informed and trauma-informed practice through financial counselling for people affected by disaster
- Understand how to integrate intersectionality into your practice when a client is affected by disaster
- Learn how to identify the barriers to accessing support for people affected by disaster, and how to improve accessibility
- Learn about the risks of vicarious trauma and burnout for professionals, and how to mitigate those risks
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- Published:
- Resource Type: CPD, e-Learning
- Topics: Disaster Recovery
Gibbs Reflective Practice Model
The Gibbs model encourages the use of critical reflection, and especially offers a good starting point for people first using Reflective Practice, in converting new learning and knowledge into action and change. This is a resource for professional supervisors to enable reflective practice.
- Published:
- Topics: Professional Supervision
Going for broke – Talking bankruptcy
- 2-3 hrs
- 1 CPD points
- Technical, Skills
Consumer Action have facilitated a panel to discuss some common issues and pitfalls FCs may encounter when assisting clients with bankruptcy.
Learning outcomes:
- Utilise legal principles to support clients going through bankruptcy.
- Support clients to manage bankruptcy court proceedings.
- Draw from a range of approaches to bankruptcy to build your own strategy and advice toolkit for this type of matter.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Bankruptcy, Debt Agreements and Insolvency
Graduate Year – Delivery Block ‘Double’
- Technical, Skills, Ethics
Our brand-new graduate year training is premiering. This two-day delivery forms a part of our graduate year training. The graduate year training consists of a total of 3.5 days of interactive online training and 4 pre-requisite e-learnings. This session was divided into three delivery blocks. Block ‘Double’ consisting of 2 days, block ‘Single’ consisting of 1 day and block ‘Half’ being a half day delivery.
This session covered Consumer law, Bankruptcy, our Code of Ethics and what it requires of us, Case notes, letter writing and negotiating skills as well as core case work skills such as managing the conversation and setting boundaries and expectations.
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- Published:
- Resource Type: CPD, Learning Materials
- Topics: Banking and Finance, Bankruptcy, Debt Agreements and Insolvency, Consumer Law
Graduate Year – Delivery Block ‘Half’ online delivery
- Skills
The graduate year training has started with the first two-day delivery block “Double” completed in November 2020, it is now time for the remaining two delivery blocks “Single” and “Half” which will complete the full training. This training consists of a total of 3.5 days of training and 4 pre-requisite e-learnings. It is divided into three delivery blocks. Block ‘Double’ consisting of 2 days, block ‘Single’ consisting of 1 day and block ‘Half’ being a half day delivery.
The content for two delivery blocks, “Single” and “Half” covers credit law, debt enforcement, counselling skills as well as ethics and supervisee skills. This training is designed to provide you with a platform for questions, case studies and practical exercises.
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- Published:
- Resource Type: CPD, Learning Materials