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Commercial Leases and Small Business issues
Commercial Leases and Small Business issues session was focused on commercial leases for small business. Session was presented by experts from two entities being the Victorian Small Business Commission (VSBC which is an ombudsman type service) and Everyday Justice (a philanthropic legal service funded by Mills Oakley).
This session has provided an outline of the current Victorian commercial rent relief agreements for small businesses; how to engage landlords; what the VSBC can do before mediation; mediation and mediation costs; what happens when mediation fails; are there any ‘legal’ levers to pull; legal pathways including VCAT (for the small business as applicant and as respondent).
- Published:
Communicating with compassion
- 1-2 hrs
- 1 CPD points
- Skills
The session was based on the concept of non-violent communication by Rosenberg. Non-violent communication in the workplace naturally helps you when communicating with your colleagues and clients, it teaches you how to be real and honest in a way that you are more likely to be heard, and how to listen with empathy & compassionate understanding. Non-violent communication can also be really helpful when having to advocate for yourself.
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- Published:
- Resource Type: CPD, Learning Materials
- Topics: Campaigning and Systemic Advocacy, Casework Skills
Connect with CARE – Suicide prevention and intervention training
- Skills, Ethics
Connect with CARE is Neami’s new in-house suicide prevention and intervention training package, made up of five key elements: Connect, Collaborate, Acknowledge, Reflect and Empower. Each element explores suicide prevention and intervention approaches in a manner that meets legal and ethical obligations whilst upholding recovery-oriented practice principles
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- Published:
- Resource Type: CPD, Learning Materials
- Topics: Mental Health
Consumer Law and the NDIS factsheet
A quick guide to consumer and debt issues for financial counsellors and disability support workers.
- Published:
- Topics: Consumer Law, NDIS
Consumer Law-Part 1 e-Learning
- 2 hrs
- 2 CPD points
- Technical, Skills
In the Consumer Law e-learning you will find, the Australian Consumer Law – or the ACL, as we’ll refer to it – contains a number of protections for people when they are buying goods or services. Many people aren’t aware of their rights as consumers and, as a result, suffer financially when they unknowingly purchase poor quality goods and services or are taken advantage of by unscrupulous businesses.
As someone who works with vulnerable, disadvantaged and marginalised clients, it is important that you are aware of the protections and compensation that the law offers.
To access the course, click the button below that says “Enroll for free”. You will be prompted to create an account, if you don’t already have one, which will take less than a minute. If you do already have an account, please just follow the link ‘I already have an account’.
Please note that in order to get your CPD points, you will need to download the document at the end (under the page “Submit your responses”), fill in the responses and upload it in the e-learning platform itself.
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- Published:
- Resource Type: CPD, e-Learning
- Topics: Consumer Law
Consumer leases letter templates (Consumer Action)
Template letters prepared by Consumer Action Law Centre for assisting clients with consumer leases.
- Published:
- Topics: Consumer Law