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Rain, rain go away: Disaster and floods insurance
- 2 hrs
- 1 CPD points
- Technical
Currently, there are serious flooding events happening across Victoria. These are predicted to be ongoing. Consumer Action Law Centre’s experienced staff delivered the session with case studies and a Q&A format. This session was designed for financial counsellors to bring current issues from their own practice to an open discussion about how to deal with these issues. The training has touched on notices to vacate, rent arrears and arrangements to repay as well as repairs and mould.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Disaster Recovery, Insurance
Rebuilding Resilience: the path to recovery post-disaster
- 2 hrs
- 1 CPD points
- Skills, Ethics
Disasters magnify the challenges faced at a personal level by disrupting the very fabric of communities. It can be hard to know where to start. Working from case examples, Dr Rob Gordon have taken an interactive approach to explore why resilience has been lost, and how it might be regained.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Disaster Recovery
Recovery Assistance Program
- 1 hrs
- Technical, Skills
This session was targeted at Financial counsellors working in Gamblers Help Programs with access to RAP Funding. What is RAP and what are the Foundation guidelines for RAP?
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- Published:
- Resource Type: CPD, Learning Materials
- Topics: Gambling related harm
Responsible Lending
- 2.5 hrs
- 1 CPD points
- Technical, Skills
Join us as we look at ways to identify responsible lending issues and unjust transactions. The presenters have explored different avenues that are available for resolving these issues, and how to identify the best outcomes for your client. The session was designed to be a knowledge exchange, using case studies to prompt new ways of thinking about intersectionality, vulnerable clients and approaches to systemic change.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Responsible Lending
Retirement challenges – Reverse mortgages, superannuation and more
- 2 hrs
- 1 CPD points
- Technical, Skills
With retirement some financial challenges can appear. This session have provided information on reverse mortgages and how they work or not work for some, superannuation and accessing your super as well as eligibility and challenges around the Australian age pension. Learn what is available for people entering retirement age and how different payments impact on each other.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
Retirement Village Contracts
- 2-3 hrs
- 1 CPD points
- Skills
Often people think that retirement villages are aged care facilities and therefore are regulated under the Aged Care Act. But this is not the case. Retirement villages are separate to aged care facilities and are regulated under the Retirement Villages Act only which does not provide the same protections as the Aged Care Act.
This session recording will have a closer look at the differences and the challenges that come with that for consumers.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Consumer Law