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Debt Collection: Guidelines, Processes and On-Sold Debt
- 2-3 hrs
- 1 CPD points
- Technical, Skills
In this session recording you will find information about debt collection with a special focus on on-sold debt. The session was delivered by CALC and based on using a case study from CALC’s casework in this area.
Learning outcomes:
- Identify and apply debt collection guidelines
- Design strategies for getting compensation for bad behaviours by debt collectors
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
Debt Enforcement – Part 1 e-Learning
- 2 hrs
- 2 CPD points
- Technical, Skills
Debt Enforcement e-learning is presented by Consumer Action Law focusing on the Debt Enforcement system. It give you an overview of the debt enforcement process and look at the different enforcement options available to creditors and how you assess the consequences to your client of not paying a debt.
To access the course, click the button below and then click on the button that says “Enroll for free”. You will be prompted to create an account, if you don’t already have one, which will take less than a minute. If you do already have an account, please just follow the link ‘I already have an account’.
Please note that in order to get your CPD points, you will need to download the document at the end (under the page “Submit your responses”), fill in the responses and upload it in the e-learning platform itself.
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- Published:
- Resource Type: CPD, e-Learning
- Topics: Bankruptcy, Debt Agreements and Insolvency
Debt Vultures
- 2 hrs
- 1 CPD points
A case study drawn from CALC’s work has been used to support an interactive session designed to identify who debt vultures are and explore how legal principles apply to various business models that debt vultures use. Presenters have teased out strategies for assisting clients who have been targeted by debt vultures as well as build knowledge about what reform is needed and how FCs can contribute to systemic change.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Debt Collection
Demystifying small business for Financial Counsellors
- 2 hrs
- 1 CPD points
- Technical, Skills
Assisting a lot of Small Business Owners can be much the same as assisting Individuals in financial difficulty, particularly if the small business is a sole trader or business partner. Your generalist Financial Counselling skills are very relevant.
This session was aimed at FCs who occasionally assist small business owners, or those wanting to know more about small business. If you have recently completed the FC Diploma Small Business Unit this session will reinforce and complement your learnings.
During this training presenters have highlighted the similarities between assisting Individuals and Small Business Owners and also outlined some key differences. The focus was on sole traders.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Small Business
Digital Tools: Credit Card Debts & Short-Term Lenders
- Technical, Skills
Consumer Action has developed a digital tool that enables consumers to create a letter to be sent to Credit Card companies to support requests for debt management. This session will introduce that tool and explore applications in FC practice.
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- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Credit Law
Disability Support Pension
- 2 hrs
- 1 CPD points
- Technical
The DSP application process can be complex. In this session, presenters have explained Disability Support Pension and running an education session on how to help client put together their applications.
We have examined the reforms to the Impairment Tables under the new legislation that commenced on 1 April 2023, the Social Security (Tables for the Assessment of Work-related Impairment for Disability Support Pension) Determination 2023, and discussed how these updates may impact our clients.
- Published:
- Resource Type: CPD, Learning Materials, Session Recording
- Topics: Social Security and Centrelink